Listening Volunteers
Our listening volunteers are specially trained to provide the anonymous, confidential, non-directive and non-judgemental listening service we pride ourselves on.
Becoming a listening volunteer gives the students of Nottingham a safe space to talk about their problems, so while it is an immensely rewarding position, it can be challenging.
If you're interested in joining our team, feel free to check out the commonly asked questions below:
What does a listening volunteer do? Our listening volunteers are specially trained to provide the anonymous, confidential, non-directive and non-judgemental listening service we pride ourselves on.
What information will you need from me? Your name, email address, subject and year of study, and mobile number.
Who can apply to become a listening volunteer? Anyone who is currently a student at the University of Nottingham. All listening volunteers are anonymous, so we ask that they not inform anyone else that they have applied to volunteer with Nottingham Nightline.
Why should I apply? Becoming a listening volunteer gives the students of Nottingham a safe space to talk about their problems, so while it can be challenging, it is an immensely rewarding position. Our volunteers have described it as "the best decision I have ever made at Uni." Volunteering with us can also be added to your CV as our training provides valuable transferable skills that are sought after by employers. We supply references! We also have our own internal rewards and awards system, socials throughout the year and a great sense of community where volunteers form close friendships.
When can I apply? We have two recruitment cycles, one in autumn and other one in spring. Follow our socials for more information.
Are there any requirements for becoming a listening volunteer? You don't need any prior experience or knowledge, as you will be trained in all of the necessary skills. However, you should: Be fluent in English Be willing to learn skills such as empathy and listening skills Understand that we are a non-advisory service, guiding callers through their problems in a non-directive manner, without offering advice.
How well do I have to speak English? We require a high standard of both written and spoken English for this role. We take into account your English in the application and interview. If you have any concerns please contact us.
How many shifts do I have to do? The minimum is 3 shifts a term, so around one a month. However, many of our volunteers choose to do more.
Where do shifts take place? We have an office on University Park Campus where shifts take place. We do not reveal the exact location until your first shift for security and anonymity reasons.
How many people are on shift with me? For anonymity reasons, we cannot give an exact number until you are trained. However, you will never be alone on shift and you will always be well supported.
Do I have to be awake all night? No, our volunteers get approximately 4-6 hours of sleep whilst on a shift. Our shifts run from 7pm-8am and we encourage normal sleeping patterns on shift, and to get up as and when a call comes through.
What kind of calls do you take? We take calls on a wide variety of topics and some can include tough issues such as self harm and suicidal thoughts. We have a strong welfare and support system in place as well as comprehensive training on how to take these sorts of calls.
Apply now to do something incredible!
Publicity & Fundraising Volunteers
The University of Nottingham has over 34,000 students; our Publicity & Fundraising Volunteers help publicise our listening service to all those who may need it.
From superhero fun runs and bake sales, to giving out Nightline merchandise and putting up posters, our volunteers have an amazing time getting the Nottingham Nightline name heard across the campus.
Email relevant teams now to become a Nightline hero!
​Active Listening Training
Are you a member of another society, but want to get some training from our team?
We offer active listening training to societies and committees through our External and Continuous Training Officer (ECTO) and a group of talented volunteers.
Contact our ECTO at nightline@uonsu.com for more information.